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Freedom to Speak Up – Raising Concerns (Whistleblowing)
This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…
Submitting FP17s for urgent care sessions
If your practice has been awarded additional funds following NHS England and NHS Improvement's £50m funding announcement, it is essential that you select the Flexible Commissioning indicator ‘Securing Access for Urgent Care’ when submitting…
Reporting Overseas Visitors Treatment Portal User Agreement (RUA)
This user agreement is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA).NHSBSA grants you the right to access the NHSBSA’s online system, Reporting Overseas Visitors Treatment…
Endorsing correctly in EPS: actual medicinal product pack
We have received a number of enquiries from contractors who have endorsed an incorrect product and pack size, leading to referred backs and delays in payment.
When dispensing a drug not listed in Part VIII of the Drug Tariff, you must endorse…
Information Services Portal (ISP) reports migrating to ePACT2
NHSBSA Information Services is undergoing a major technology overhaul. Our legacy mainframe system, which feeds a number of reports currently reported through Information Services Portal (ISP) will be decommissioned by January 2019.This…
Contact NHS Prescription Services
You can contact us online, or by phone or post.We are open Monday to Friday from 8am to 6pm.For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submissionYou can contact us by using our online service:…
Real Time Exemption Checking data
Real Time Exemption Checking (RTEC) is designed to streamline the process for patients and pharmacy teams by improving how exemption categories are recorded. The NHSBSA reporting of RTEC exemptions has been restricted due to system supplier…
ePACT2 user agreement (EUA)
This ePACT2 User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA).
NHSBSA grants you the right to access the NHSBSA’s online system, ePACT2, which…
Audit and Risk Management Committee Terms of Reference
ConstitutionThe NHS Business Services Authority (NHSBSA) hereby establishes a Committee to be known as the Audit and Risk Management Committee (the Committee). It is constituted as a non-executive committee of the NHSBSA’s Board, which determines…
Safety, Health and Environment (SHE) Annual Report 2021-22
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Introduction from our Executive Director of People and Corporate Services
This report celebrates what we have achieved during 2021-22. It was another challenging year, but thankfully we did see the end of the UK’s legislative…