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Activities we carry outWe work on behalf of NHS England (NHSE) on the following tasks:annual general ophthalmic services (GOS) complaintsGOS 4 pre-authorisationGOS contract management - visit our dedicated contract management pagepost…

From July 2022 all pharmacy contractors must submit their Referred Back forms (RBs) through the Manage Your Service (MYS) portal. We will process any paper RBs that were sent out before the switchover. These will be processed in…

A Foundation Dentist (FD) report monitors the performance of an FD on a contract. The report was produced following a request from the Committee Of Postgraduate Dental Deans & Directors UK (COPDEND), received by the Chief Dental Officer. The…

We offer an end-to-end recruitment process on your behalf – from authorisation to appointment. Our system interfaces fully with NHS Jobs and other job websites and offers a microsite which you can access from a range of devices. The system provides…

We provide information and resources for universities and colleges who work with current or prospective NHS and social work students. If you have any queries about any of the resources or would like to discuss our services and how we can help…

The guidance below will help you to access, navigate and use the Information Services PortalISP user guidesProviding information on what you will see and instructions on how to navigate around the system.Log in and Log out as a Guest User (Word…

We have progressed with migrating a number of reports from ISP to ePACT2 and the new public facing portal ‘Catalyst’. Users will no longer view the migrated reports through ISP.The migrated reports are now available via ePACT2 for…

This ePACT2 User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA). NHSBSA grants you the right to access the NHSBSA’s online system, ePACT2, which…

Lifetime allowance was the total amount of pension benefits you could build up from all registered pension schemes before you had to pay a tax charge. All pension benefits that you built up counted towards your lifetime allowance. This includes…

NHS Business Services Authority (NHSBSA) has won two categories at the Dynamites 19 Awards, which celebrates the rising stars of the region’s growing tech sector. More than 450 people attended the Dynamites 19 Awards last week, which were hosted by…