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Privacy
This page was last updated on 22 April 2026.The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS.As Data Controller, we are responsible for how your information is used and explaining that to you.Why we process your…
TRS update for partially retired members
As you know, Total Reward Statements (TRS) and Annual Benefit Statements (ABS) are updated in August each year.
This year, members who are already receiving some of their pension benefits will not receive an updated Annual Benefit Statement. These…
Overseas Healthcare Services privacy notice
View the Welsh version of the Overseas Healthcare Services privacy notice (PDF: 182KB).
The NHS Business Services Authority (NHSBSA) and the Department of Health and Social Care (DHSC) are jointly responsible for this service under a Joint…
DCR programme in England up to 31 March 2022
The commitment to reform the current NHS dental contract has been a well-established goal of successive governments.
The Dental Contact Reform (DCR) programme worked with over 100 dental practices to test new ways of providing NHS dental services.…
Kids from Ashington to Stuttgart set for day of tech and teamwork at NHSBSA
A group of primary school children from Ashington will be joined by pupils from across Europe this week as they have their design skills put to the test at the NHS Business Services Authority in Newcastle.
As part of the Erasmus+ Schools Programme…
MYS – Pharmacy
Access MYSOnce you have registered for the service, you can access the MYS portal.Log in to MYSWhat our aims arePharmacy staff spend a lot of time processing end of month claims and use several different methods to complete a range of services…
Accessibility statement for the Healthy Start website
This accessibility statement applies to the Healthy Start website. The website allows users to find out information about the Get help to buy food and milk (Healthy Start) service.
This website is run by the NHS Business Services Authority. We want…
HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:free NHS prescriptionsfree NHS dental treatmentfree NHS sight testshelp with the cost of glasses or contact lenseshelp with…
Your options for a flexible retirement
The Department of Health and Social Care (DHSC) made changes to the NHS Pension Scheme rules to enable NHS staff to work more flexibly up to and beyond retirement age.If you are a member with 1995 Section benefits, you can: return to NHS…
Understanding the effect of rollback on annual allowance
The Public Service Pensions Remedy and pension taxSome members affected by the Public Service Pensions Remedy, also known as McCloud, will need to update their pension tax information with HM Revenue & Customs (HMRC).This is because, as part of…