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Complaints
Every member of our staff has a responsibility to:provide good customer servicetry to resolve customer concerns as quickly, fairly and thoroughly as possibleWe use complaints as an opportunity to learn how we can improve our services to customers.…
Job Evaluation
We provide a job-matching service which is delivered remotely, compliant with Agenda for Change, and in partnership with your organisation’s trade union as required.
The service will:
conduct desktop Agenda for Change evaluations for new…
Vaccines centrally procured for a practice through Public Health England
Please remember that where vaccines have been centrally procured for your practice through Public Health England, you should not make a claim to NHS Prescription Services on form FP34D/PD Appendix or FP10 under personal administration…
Privacy notice: Check what help you could get to pay for NHS costs
The NHS Business Services Authority is responsible for this online service.
We will use the information you enter to work out if you are:
able to get help to pay NHS costs
eligible to apply for help with NHS costs online
We only hold the…
Authorised signatures
Authorised signatories are personnel working for commissioner and/or provider organisations with responsibility for notifying NHS Prescription Services of changes to prescribing data.
NHS Prescription Services hold details of a…
Student Services privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service. What information we processWe may process the following information in relation to student services:demographic data such as your name, age, and addresseducation…
Medical Certificate of Cause of Death (MCCD) ordering service
The NHS Business Services Authority (NHSBSA) manages the MCCD ordering and distribution service.How to order MCCDsTo order MCCDs, your healthcare setting must register with the new NHSBSA ordering service.If you have already registeredYou can access…
Universal electronic prescriptions could save NHS £300m in next three years
Prescription processing is to become digital by default as the final phase of the Electronic Prescription Service (EPS) is rolled out across the country.
The latest improvement to EPS - known as Phase 4 - allows prescriptions for all patients…
Claim for adult social care learning and development: privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for administering the Claim for adult social care learning and development service. The Department of Health & Social Care (DHSC) is responsible for the policy.DHSC and the NHSBSA are…
Apply for your immigration health surcharge reimbursement privacy notice
If you work in health and care
Apply for your immigration health surcharge reimbursement service privacy notice can be found on the GOV.UK website.
If you are a student
Apply for your immigration health surcharge reimbursement as a student…