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Responding to Your Penalty Charge Notice
The NHS Business Services Authority (NHSBSA) is responsible for this online service.
To check if we have your details, we will ask you to enter your:
letter reference number
date of birth
postcode as shown on your letter
If there is a…
Roles within the Optimisation team
Head of Workforce Optimisation
The Head of Workforce Optimisation’s role is to plan, strategically carry out and evaluate the effects of a number of programmes and projects that aim to improve the way people work together.
Performance Manager
The…
NHS Injury Benefits Scheme privacy notice
The NHS Business Services Authority administers the NHS Injury Benefit Scheme in England and Wales on behalf of the Secretary of State for Health and Social Care in accordance with the regulations which govern the scheme.Why we process your…
NHS Tax Credits privacy notice
Last updated 27 February 2026HM Revenue and Customs (HMRC) determine who is eligible for NHS Tax Credit exemptions. They share this information with the NHS Business Services Authority. We’ll use the information to manage the NHS Tax Credit Service…
Contact NHS Pensions - pensioners
If you have any questions about your NHS Pension, you can contact us.Contact us using our online formOur online form is the easiest way to contact us.Choose the 'member' option.Contact NHS PensionsOther ways to contact usPhone: 0345 121 2522Outside…
Updating your business owner email address in Compass
We will shortly be delivering dental teams with their year-end reconciliation for 2021/22 in line with the contract management arrangements detailed in NHS England and NHS Improvement's letter titled Key steps in 2022 to deliver for patients in NHS…
Drug Tariff to go digital-first this April
The NHS Business Services Authority (NHSBSA) has adopted a new digital-first approach to the Drug Tariff.
From April 2021, the Drug Tariff will no longer be printed and distributed as a paper document to anyone who currently receives it, including…
Contact us
You can find the name and contact details of the lead statistician responsible for each statistical output in the preface of each publication.View our latest publications.For general enquiries about our statisticsYou can contact us by:Email:…
Useful information
Your NHS employer updates your NHS Pension record once a year. This allows us to provide you with a new Annual Benefits Statement (ABS). Your ABS shows how your pension pot is increasing and what benefits you may claim at your Normal Retirement Age…
Accessibility statement for My NHS Pension
This accessibility statement applies to My NHS Pension.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to: …