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Certain groups can claim help with the cost of travel to receive NHS care in England if they:are referred by a doctor (GP or hospital doctor), ophthalmic practitioner or dentistmake an extra journey to go to hospital or another place to receive NHS…

These were agreed and approved by the NHSBSA Board on 14 May 2026. They are due for review in May 2027.1. Role and duties of the Board1.1 The Board is the overall governing body of the NHS Business Services Authority (NHSBSA).1.2 Board members must…

We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year. Department of Health and Social CareOur statutory instrumentsSI 2005 No. 2414 (PDF: 24KB…

The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…

Access for registered users via ePACT2. CD Requisitions This report: is available to registered users of the ePACT2 only provides information on all requisitions within ICB is shown at ICB level, and can be filtered on NHS or…

We have received a number of enquiries from contractors who have endorsed an incorrect product and pack size, leading to referred backs and delays in payment. When dispensing a drug not listed in Part VIII of the Drug Tariff, you must endorse…

Employers are required in legislation to provide information to NHS Pensions which enables Pension Savings Statements to be provided to members. This statement informs members whether they have exceeded the Annual Allowance limit in the NHS Pension…

We are required by law to process your information. You can view the lawful basis for each of our services. Our legal basis for processing under the UK General Data Protection Regulation (UK GDPR) for each service set out on this page is…

The Temporary Injury Allowance (TIA) payable under the NHS Injury Benefits Scheme is no longer available to people who sustain an injury or contract a disease due to NHS employment on or after 31 March 2013. On 31 March 2013 Temporary Injury…

We're currently working to migrate a number of reports from ISP to ePACT2 and the new public facing portal ‘Catalyst’.  We're removing access to a number of reports currently viewed via ISP on Friday 11 January 2019 in preparation of the…