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FP57 receipt and refund claim form updates
Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated.
The prescription charges section has been updated. This lets the pharmacy teams…
HRT PPC guidance
On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients.
The certificate will be valid for 12 months…
AW295 form updated
We’ve updated the AW295 estimate request form to include a tick box for Voluntary early retirement (VER).
You can find the new version of the AW295 in the 'Estimates' section on our website: Employer forms | NHSBSA
Reminder on inputting course dates into self-service FD applications
When submitting self-serve FD applications for travel and subsistence on Compass, please make sure you input course dates into the narrative box. This will help when we are checking to see if the dates have already been paid and to reduce the risk…
Changes to sorting requirements and new FP34C forms
The following is an announcement from the Department of Health and Social Care (DHSC):
The increased uptake of electronic prescriptions has resulted in a significant reduction of paper prescription submissions. Approximately 5% of the prescriptions…
Early retirement reduction buy out (ERRBO)
This option is for members of the 2015 Scheme only.If you claimed your NHS pension before your normal pension age, you can buy out the reduction that would apply.In the 2015 Scheme, your normal pension age is 65 or the same as your State Pension age…
Accessibility statement for NHS Electronic Staff Record (ESR) Hub
This accessibility statement applies to the NHS ESR Hub website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:…
NHS Volunteering Service availability
Planned downtimeYou can find information here about our planned maintenance and improvements which will mean the NHS Volunteering service will be unavailable:No planned downtime scheduled.(Information correct as of 8 July 2026).Contact usIf you are…
Refreshed ESR exit questionnaire launching soon
NHS England and NHS Improvement, NHS Wales and NHSBSA have been working closely together to make improvements to the ESR exit questions. From October 2021 the ESR exit questionnaire will be updated with a new set of questions drawing on themes from…
Late price changes applied to some AAH products
AAH has notified the NHSBSA that the price changes shown below will apply to their products with effect from 1 October 2016. Prescriptions dispensed from October 2016 onwards will be processed taking these price changes into account.…