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Change of postal address for HMRC Pension Schemes Services
If writing to HMRC in respect of Annual or Lifetime Allowance, HMRC's postal address has changed to:
Pension Scheme Services
HM Revenue and Customs
BX9 1GH
United Kingdom
Change your personal details
It’s important you keep your personal details up to date with your employer.
Personal details include:
name
address
email address
telephone number
gender
If you’re not currently employed by the NHS, contact us to update your details.…
NHS Business Services Authority email addresses are changing
The email addresses you use to contact the NHS Business Services Authority (NHSBSA) will be changing from nhs.net to nhsbsa.nhs.uk. The migration process and all new emails are secure.
Your NHS Dental Services contacts at the NHSBSA will be in…
Changes to email addresses and notification to NHS Pensions
We have become aware that organisations have been asked to review the email addresses they use, with some organisations changing this to a non nhs.net/ nhs.uk email account.
If you have amended your email address, then you will need to notify NHS…
ESR upload frequency
The ESR data is uploaded to the NHS Pensions Compendia member records:
daily
monthly
in a cycle
ESR data is also stored. View the following for upload frequency:
Daily
ESR data that is uploaded daily includes:
changed National…
ESR email address exercise
In December, ESR provided NHS Pensions with a data cut that gave access to employees’ work email addresses. The intention is to hold these email addresses on the member records so that we can contact members about their pension and associated…
New postal address
From 20 February 2024 our postal address will change to:
NHS Pensions
PO Box 683
Unit 5
Newcastle upon Tyne
NE5 9EE
Don’t worry if you’ve sent any correspondence to our Bolton address, post will be automatically redirected to our new…
AVC, AP and ERRBO email addresses change
If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.
These email accounts are no longer active:…
Contact EIBSS
If you have any queries about the England Infected Blood Support Scheme (EIBSS), you can contact us by:
Email: eibss@nhsbsa.nhs.uk
Phone: 0300 330 1294
Monday to Friday, 9am to 5pm
Find out about call charges
You can write to us at:
EIBSS
NHS…
Change to the employer pension queries email address
The email address for your employer pension queries is changing.
From 1 April 2021 please send your pension queries to nhsbsa.pensionsemployers@nhsbsa.nhs.uk
If you send your enquiry to the current nhsbsa.pensionsemployers@nhs.net account you…