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Contact NHS Pensions - employers
NHS employers can contact NHS Pensions by phone, email or post.
General enquiries
You can contact us by:
Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only)
Telephone: 0300 3301 353
Monday to Friday, 8am to 6pm
Find out about call…
One Drug Database update
We recently told you about the ‘One Drug Database’ project we’re undertaking and our plan to provide the new dataset in January 2020 (November 2019 data).
It looks like the project will be delayed by one month. We’re now aiming to go live in…
BNF Code Changes
There has been a number of queries raised relating to BNF code changes between December 2019 data and the release of January 2020 data.
We have therefore taken the opportunity to publish additional mapping files to help customers understand and…
Factor change for redundancy calculations
Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate the capitalised cost for redundancy and interest of efficiency of the service have changed.…
Contact NHS Dental Services
You can contact us Monday to Friday, 8am to 6pm:
Online: using our online form
Telephone: 0300 330 1348
Email address: nhsbsa.dentalservices@nhsbsa.nhs.uk
If you choose to contact us by email, include your:
reference number, if you have one…
Useful information
We provide information about your NHS pension in a variety of ways.
These include:
an NHS employer directory
details for independent financial advice
Employer directory
If you need to contact your current or previous employer, you may be…
NHS Prescription Prepayment Certificate (PPC)
A PPC could save you money if you pay for your NHS prescriptions.
The certificate covers all your NHS prescriptions for a set price. You will save money if you need more than 3 items in 3 months, or 11 items in 12 months.
The prescription charge…
ePACT2 user agreement (EUA)
This ePACT2 User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA).
NHSBSA grants you the right to access the NHSBSA’s online system, ePACT2, which includes…
Accessibility statement for NHS Bursary
This accessibility statement applies to NHS Bursary.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
change…