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Policies and procedures
You can find all of our policies and procedures here.
Acceptable use policy (PDF: 141KB)Appeal Policy (PDF: 265KB)Business continuity management policy (PDF: 138KB)Data handling and storage policy (PDF: 198KB)Data protection and confidentiality…
Accessibility statement for the NHS Business Services Authority website
This accessibility statement applies to the NHS Business Services Authority website content published on the www.nhsbsa.nhs.uk domain. It does not apply to nhsbsa.nhs.uk subdomains (for example, https://services.nhsbsa.nhs.uk/check-for-help-paying-…
Accessibility statement for Complete a Medical certificate of cause of death
This accessibility statement applies to Complete a Medical certificate of cause of death.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that…
Accessibility statement for Buy an NHS Prescription Prepayment Certificate
This accessibility statement applies to the Buy an NHS Prescription Prepayment Certificate website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example…
Accessibility statement for Pharmacy sales – NHS prescription prepayment certificate
This accessibility statement applies to the Pharmacy sales - NHS prescription prepayment certificate website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example…
Accessibility statement for Home Oxygen Therapy Claims
This accessibility statement applies to Home Oxygen Therapy Claims or HOT Claims.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be…
Accessibility statement for Scheme Identifier
This accessibility statement applies to the Scheme Identify website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website.
We’ve also made the website text as simple as…
Accessibility statement for Get healthcare cover for travelling abroad
This accessibility statement applies to the Get healthcare cover for travelling abroad website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example,…
Accessibility statement for Dictionary of Medicines and Devices browser (dm+d browser)
This accessibility statement applies to the dm+d browser.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:…
NHSBSA staff learn sign language to support colleague
Staff at NHS Business Services Authority are raising awareness and challenging perceptions of hearing loss and deafness and by learning BSL to support their deaf colleague.
Matt Lannigan, IT Digital Degree Apprentice at NHSBSA, is profoundly deaf…