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The NHS Pension Scheme employer contribution rate increased on 1 April 2019 from 14.38% to 20.68%, this includes the 0.08% administration charge. The Department of Health and Social Care’s (DHSC) consultation response announcing the rise, published…

Due to COVID-19, in April 2020, NHS England and NHS Improvement advised of a temporary arrangement for GOS 3 claims for clinically extremely vulnerable (CEV) patients. In their standard operating procedure for optical settings, they advised that…

Further to previous updates, we have now implemented the final phase of the system functionality to automate the AW171 process. This functionality will automatically trigger a revised award work item where the change received indicates that this is…

An updated version of this information is now available. Visit our COVID-19 vaccination declaration page for the most recent update.  We’re aware that some providers have raised questions about data discrepancies for January activity. We are…

We're delivering you the following message on behalf of NHS England and NHS Improvement. The Advanced Service element of the Medicines Delivery Service (MDS) for self-isolating patients from pharmacies and dispensing doctors, ceased on 5 March 2022…

We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct. To do this, access Pensions Online (…

This is a reminder that the Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance. If they…

We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available. POL will be…

Our Compass video tutorials have now been viewed over 32,000 times. Our videos include: how a provider can add a performer to a contract in Compass how to view up to date UDA/UOA delivery as a performer in Compass More videos are available on…

A reminder that the extended voluntary scheme pays deadline for 2020-21 is on the 31 March 2023. Due to the ongoing impact of COVID-19 the decision was taken to extend the voluntary scheme pays deadline for 2020-21 from the 31 July 2022 to the 31…