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Paper Health Record Digitisation Project - user story
Background and aim
The aim of the project was to scan the records held within the Cumbria, Northumberland, Tyne, and Wear (CNTW) Trust’s two record libraries to allow them to be available electronically. This would provide clinical services with…
Help your patients understand how their prescription information is used and protected
A new data privacy law will be introduced in the UK in May 2018. As a result, we’ve published a new privacy notice to make it easier for patients to find out how the NHS Business Services Authority uses and protects their prescription information.…
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Contact us if you need help
If you have any problems or questions, contact us by:
Email: [email protected].
Telephone: 0191 244 6957
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Hospital prescribing dispensed in the community
We have migrated this data to the Open Data Portal. It can be accessed on the new Hospital Prescribing Dispensed in the Community page.We have been working with NHS Improvement to produce a data set on prescribing in a…
VR illustrator and employer redundancy resources
Members of the NHS Pension Scheme affected by the public service pensions remedy (‘McCloud’ remedy), can now use the Remedy Benefits Illustrator to understand how their remedy choice is likely to affect their overall pension.Members can explore how…
Dental prescribing dashboard
The data in this dashboard has been extracted from NHSBSA ePACT2 system and the dental data warehouse.Depending on your browser, you may need to download the document for filters within it to work.Dental Prescribing Dashboard - March 2026 (Excel: 5.…
Security vulnerability disclosure policy
This disclosure policy applies to anyone considering reporting security vulnerabilities to us. We recommend reading the policy in full before reporting a vulnerability.
We value those who take the time and effort to report security…
NHSBSA modern slavery statement
Current policies and initiatives We fully support the Government’s objectives to eradicate modern slavery and human trafficking. We are strongly committed to making sure our supply chains and business activities are free from ethical and labour…
Privacy
This page was last updated on 22 April 2026.The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS.As Data Controller, we are responsible for how your information is used and explaining that to you.Why we process your…
Employee section
Depending on your circumstances, you’ll receive either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS) each year.If you receive a TRS, this includes an ABS which you can find by selecting the ‘NHS Pension’ tab.To find out more…