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Partial Retirement Calculator - now available
The Partial Retirement Calculator can be accessed from the partial retirement page of the website: Partial retirement | NHSBSA
With partial retirement, you can take up to 100% of your pension, stay in your job, and carry on building up new pension…
Contact NHS Pensions - members
Queries
If you have any questions about NHS Pensions, contact us by:
Telephone: 0300 330 1346
Outside UK: +44 191 283 8918
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
Facebook: direct…
Current processing times for NHS Pensions
This page was last updated on 8 May 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…
New guidance for members who may hold or have held enhanced or fixed protection from lifetime allowance charges
On 28 February 2022 HMRC published new guidance for public service scheme members with enhanced or fixed protection.
Lifetime allowance is the total benefits you can build up from all registered pension schemes without incurring a tax charge. Since…
Money Purchase Additional Voluntary Contributions (MPAVC)
MPAVC allows you to make more contributions to build a separate retirement fund.
How MPAVC works
The additional contributions you make are invested. They are used to supplement your main scheme benefits at retirement or later.
You can take up to…
Update on current performance
We are continuing to maintain performance in the payment of first pension applications with a total of 5177 applications paid in January so far (30th January).
The total applications on hand currently stand at 4699, slightly less than the same time…
Completing the self-assessment form where there is an Annual Allowance charge
Important information for members who have an annual allowance charge for 2018/19:
In a Pensions Schemes Newsletter 115 (26 November 2019) article HMRC has asked scheme administrators to remind members who have an annual allowance charge for 2018/…
Understanding your benefits in the 2015 Scheme
From 1 April 2022, all members of the NHS Pension Scheme will be members of our 2015 Scheme.
The 2015 Scheme is a Career Average Revalued Earnings (CARE) scheme. This is a form of defined benefit pension scheme.
When you take your pension…
Next round of Stakeholder GP Events
We have been collating your feedback since 2017 when we first started the training sessions for GP Practice Managers. The Stakeholder Team are now planning the next round of training sessions, targeted at either level 1 - new or intermediate…
Next round of Stakeholder GP Events in Leeds
NHS Pensions has added two new Stakeholder GP events in Leeds later this year.
If you are interested in attending the next round of free training sessions they will be split into two different levels; level 1 and level 2, which will take place on…