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NHS Jobs help and support
What we do
Our dedicated NHS jobs Training and Support team offers help and guidance to NHS Jobs users.
Applicants can:
view frequently asked questions (FAQs) on the NHS Jobs Applicant Knowledge Base
visit NHS Jobs YouTube to watch…
Pharmacy, Opthalmic and General Practice Provider Assurance support
We’re supporting initiatives from DHSC, NHSE/I along with Academic Health Science Networks (AHSNs) and other specialist providers.
We’ve been involved in over 15 specific activities across Pharmacy, Ophthalmic and General Practice.
Contact Data Services (previously Information Services)
Our support email addresses have changed
From 15 March 2023 we have replaced our support email addresses with one email address to make it easier to contact us: [email protected]
You can use this email address to contact us…
Infected Blood Government announcement 26 July 2021
On 25 March, the government announced changes to the England Infected Blood Support Scheme (EIBSS). The changes announced remove some of the differences between the Infected Blood Support Schemes across the UK.
The England Infected…
PHE and Department for Education COVID-19 Testing kit support helpline
We’ve set up a contact centre helpline to support schools get additional COVID-19 testing kits for staff who are symptomatic.
This ensures that staff who test negative can return to work quickly, which helps the continuity of education for…
People infected with HIV
The England Infected Blood Support Scheme (EIBSS) is now closed to new applicationsAs of 22 October 2025, the England Infected Blood Support Scheme is now open to new applications for Bereaved Partner Payments, for registered EIBSS beneficiaries who…
Our purpose and what we do
NHSBSA Provider Assurance is a service commissioned by NHS Improvement and Welsh Government. We support stakeholders and providers ensuring their legal and regulatory responsibilities are met regarding the management of commissioned primary care…
Electronic Staff Record (ESR)
The Electronic Staff Record (ESR) is a workforce system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is used by all NHS Trusts and Health Boards in England and Wales and…
Advice service for universities and higher education provider COVID-19 leads
We’re supporting Public Health England and the Department for Education by delivering an additional channel of support for COVID-19 leads at universities and higher education providers.
Our trained advisors are undertaking risk assessments to…
People infected with hepatitis C - stage 1 payment
The England Infected Blood Support Scheme (EIBSS) is now closed to new applicationsAs of 22 October 2025, the England Infected Blood Support Scheme is now open to new applications for Bereaved Partner Payments, for registered EIBSS beneficiaries who…