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Our purpose and what we do

NHSBSA Provider Assurance is a service commissioned by NHS Improvement and Welsh Government. We support stakeholders and providers ensuring their legal and regulatory responsibilities are met regarding the management of commissioned primary care contracts.

Our purpose

Our purpose is to:

  • provide impartial assurance that health and care providers are delivering to the expected contractual requirements, providing support, and taking action where appropriate
  • help support and facilitate the effective delivery and management of primary care services

Our key services are:

What we do

We offer standardised performance and contract management across England and Wales for NHS dentistry, and across England in Pharmaceutical Services, GP Services and Ophthalmic Services. We deliver quality and value for money.

We provide direct support to commissioners and primary care contractors.

We have robust processes in place to identify areas of variation, risk and complexity and use an evidence-based approach to design and conduct reviews using data and clinical and contractual expertise.

We take action where necessary through focussed assurance exercises which are consultative, proportionate and consistent.

We aim to achieve positive continuous improvement and behaviour change.

We work with NHS Improvement and NHS Counter Fraud Authority specialists to reduce loss and fraud through proactive identification of suspected loss in the system.