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The NUMSAS pilot scheme has ended The NUMSAS pilot scheme ended on 28 October 2019.  We therefore request that all outstanding claims are sent with your end of month batch submission for October 2019.  Any submissions for the NUMSAS pilot…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 8 January 2018. This means that all requests for disclosure information must be received by NHS Pensions between 8 January 2018 and Friday 9…

How we calculate your estimated NHS pension. Officer pension statement We estimate your NHS pension based on your employer's last update of your records. We do this using your: NHS Pension Scheme membership pensionable pay The figure…

How your membership totals have been calculated on your statement. Your pension statement We calculate the membership totals on your statement as follows. Reckonable membership This is the amount of membership used to calculate your benefits…

Pharmacies and dental practices send their NHS prescriptions and NHS dental treatment claim forms to us at the end of each month. We then calculate how much each pharmacy or dental practice needs to be reimbursed by the NHS. We carry out monthly…

The NHS Business Services Authority (NHSBSA) has been named as a runner up at the Health Service Journal Value Awards for its work to tackle fraudulent and incorrect claims for free NHS prescriptions and dental treatment. The NHSBSA started…

The Service Improvement and Development (SID) board takes place quarterly and is attended by the chairs of the Regional Employer Groups. The group was set up following the introduction of the administration levy and provides a platform for employers…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account.  Please do not send emails to multiple accounts. nhsbsa.pensionsemployers@nhs.net All general employer queries and case…

We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…

You can contact us online, or by phone or post. We are open Monday to Friday from 8am to 6pm. For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission You can contact us by:  Webform: https://faq.…