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The table below shows our recent monthly performance for pension award processing: The graph above depicts the improvement we are making in our aim to pay the Pension…

Overpayment of an NHS Pension can happen for a number of reasons. These include, if you're a: surviving spouse or partner child dependant re-employed pensioner or your pension has been revised Surviving spouse or partner There may have…

Jump to: Aged 18 and under and in full time education If you are: under 16 aged 16, 17 or 18 and in full time education You get: free NHS prescriptions free NHS dental treatment free NHS sight tests free NHS wigs and fabric…

We are continuing to maintain performance in the payment of first pension applications with a total of 5177 applications paid in January so far (30th January). The total applications on hand currently stand at 4699, slightly less than the same time…

From 1 September 2021, the temporary signature suspension has been lifted. Patients, or their representatives, will again be required to sign the reverse of NHS prescription, dental and eye care forms, or tokens for prescriptions presented at the…

Publication date: 22 April 2025 The ‘Opt-out rates for ESR employees eligible for the NHS Pension Scheme’ report provides insight about eligible employees choosing to opt out of the NHS Pension Scheme. The report provides estimates about:   opt-…

We use high speed scanners and intelligent character recognition software to read the information we need to pay you, including: quantity strength presentation patient exemption information We reimburse and remunerate contractors in line…

P60s and Advice of Payments P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter. Only contact us if you have not received your pack by 1 June 2025. Jump to…

The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions Remedy Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members…

We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences. There are lots of different ways that you could…