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Don't get caught out by penalty charges
If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim.Free prescriptionsYou're only entitled to claim if you meet the requirements: AgeYou’re entitled to free…
Check before you tick
Find out if you're entitled to free NHS prescriptions, NHS dental treatment and help with other NHS costs using our eligibility checker.It usually takes 3 minutes to check.If you claim free NHS prescriptions or NHS dental treatment when you're…
Respond to your letter
It’s quick and easy for you to: challenge your enquiry letterchallenge your Penalty Charge Noticepay your Penalty Charge NoticeAll you need to do is answer a few simple questions. It should take less than 5 minutes.To pay your Penalty Charge…
Understanding penalty charges
In England, patients pay for their NHS prescriptions and NHS dental treatment. This is an important source of funding for the NHS.
Each year, the NHS loses significant funds due to people claiming free prescriptions or dental treatment they weren’t…
Dental practices to confirm NHS website information by 30 September 2023
Dental practices must confirm all of their NHS website profile information every quarter, due to new legal regulations passed in November 2022 by NHS England.
You need to confirm your profile information for quarter two by 30 September…
NHS Business Services Authority email addresses are changing
The email addresses you use to contact the NHS Business Services Authority (NHSBSA) will be changing from nhs.net to nhsbsa.nhs.uk. The migration process and all new emails are secure.
Your NHS Dental Services contacts at the NHSBSA will be in…
NHS penalty charges and enquiry letters
If you incorrectly claim free NHS prescriptions or free or reduced cost dental treatment, you're at risk of getting a Penalty Charge Notice.
NHSBSA announces work with Accenture to deliver the new contract management system for NHS Dental Services
The NHS Business Services Authority (NHSBSA) has announced that it will be working with Accenture to create a long-awaited, brand-new, contract management system for NHS Dental Services.
The new system will be owned by the NHSBSA’s NHS Dental…
Next steps in NHSBSA’s project to deliver the new NHS Dental Services contract management system
The NHS Business Services Authority (NHSBSA) has been working closely with Accenture during the last few months to progress the project to create a brand-new contract management system for NHS Dental Services.
The new system will eventually replace…