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Case study
Building a diverse and skilled workforce: the benefits of data apprenticeships
At the NHSBSA, we recognise that the opportunities derived from apprenticeships are considerable. Apprenticeships offer highly accessible employment opportunities,…
NHS Business Services Authority wins Oracle Excellence Awards
The NHS Business Services Authority (NHSBSA) has been internationally recognised for its database administration and its work on helping the NHS to improve patient care, winning two Oracle awards - the Excellence Award for Data Management Innovation…
Maximum lump sum
Information on exchanging part of an annual pension for a lump sum.
At retirement, members may be able to exchange some annual pension for a lump sum / larger lump sum.
This applies to:
1995 section (except members who left before 1 April 2008…
NHS chief makes UK top Digital Leaders list
A North East NHS chief beat strong competition to gain a place at this year’s Digital Leaders 100 awards.
Darren Curry, Chief Digital Officer from the NHS Business Services Authority (NHSBSA), has made it onto the shortlist for the most hotly…
National Community Dental Service (CDS) Waiting List Collection 2024-25
On behalf of the NHS England and Improvement regional dental commissioning team, the Community Dental Services (CDS) data collection survey will continue with quarterly collections during 2024-25. Collecting this data will:
provide a national…
Current processing times for NHS Pensions
This page was last updated on 5 June 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…
Summary of NHSBSA Board minutes - 12 December 2024
Meeting held at 9:00am on 12 December 2024 at Stella House, Newcastle Upon Tyne.
Present:
Sue Douthwaite, Chair
Michael Brodie, Chief Executive
Kathy Gillatt, Non-Executive Director
David Leather, Non-Executive Director (via video conference…
Summary of NHSBSA Board minutes - 4 July 2024
Meeting held via video conference at 11:15am on 4 July 2024
Present:
Sue Douthwaite,Chair
Michael Brodie, Chief Executive
Kathy Gillatt, Non-Executive Director
Randeep Sidhu, Non-Executive Director
Mathew McKie, Non-Executive Director
Mel…
Summary of NHSBSA Board minutes - 17 October 2024
Meeting held at 9:00am on 17 October 2024 at Stella House, Newcastle Upon Tyne.
Present:
Sue Douthwaite, Chair
Michael Brodie, Chief Executive
Kathy Gillatt, Non-Executive Director
David Leather, Non-Executive Director
Randeep Sidhu, Non-…
Employer guidance on sending forms to NHS Pensions
At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…