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Reminder: update member addresses
While reviewing members who need a Remedial Service Statement (RSS) or Remediable Pension Savings Statement (RPSS), we’ve identified a group of members who don’t have up-to-date address information. We’re attempting to contact members by email, so…
McCloud opt-out buy back
Not all members know they can apply to reinstate their remedy period service if they opted out of the NHS Pension Scheme because of the McCloud judgement.
We’ve published the details on our Contingent decisions web page, but you can help to make…
Promoting the statements
This section provides Total Reward Statements (TRS) and Annual Benefit Statements (ABS) information about:
promoting your local benefits
the promotional tools that will be provided to you
Add logos to TRS or ABS communications…
Increasing benefits
Members can increase their pension benefits in a number of ways.Additional PensionTo set up an Additional Pension, follow the instructions in the Additional Pension decision tree (PDF: 311KB).Added YearsRead the Added Years factsheet (PDF: 85.5KB)…
Data protection roles and responsibilities
We work jointly with other public sector organisations to deliver a number of our services. By law, we need to let you know who is responsible for delivering different parts of the joint services.
Such partners include:
employers recruiting…
Touch Admin update
In early 2026, the NHSBSA will be migrating the Pensions Online (POL) system to the cloud as part of the Touch Admin upgrade.The current proposal includes approximately 1 week of downtime around the end of January 2026. During this downtime, the POL…
Update: changes to late payment charges for Pension Contributions, Capitalisation, Compensation and Final Pay Control (FPC) invoices
From 22 April 2025, Pensions Finance manage late payment charges for:
Pension Contributions
Capitalisation
Compensation
Final Pay Control (FPC)
You should use the following…
Update on Total Reward Statement cut-off date
The cut-off date for TRS has been brought forward to 6 June. We understand that this is earlier than usual and apologise for any inconvenience this may cause.
The change in date is necessary for the dual calculations needed for McCloud…
An update on Remedial Savings Statements (RSS)
On 31 March 2025, it was announced by Karin Smyth that the Department of Health and Social Care has extended the RSS delivery deadlines. These new delivery deadlines can be found on our Making your decision about your NHS Pension benefits …
Redundancy requests
Due to the heightened demand for bulk redundancy Estimate requests, estimates should be requested if they form part of an employees’ redundancy package, including employees with Special Class Status. Estimates will only be processed once your…