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Additional allowances
Depending on your circumstances, you may be entitled to more support through the NHS Bursary.
Dependants Allowance
You’re eligible for Dependants Allowance if you have anyone who is wholly or mainly financially dependent on you…
Financial and support services
Financial SupportIf you live in the UK, payments from the England Infected Blood Support Scheme (EIBSS) will not affect your tax and benefits.Income TaxAny lump sum or regular payments from the scheme, such as annual payments or income top-up…
New Fair Deal (NFD) End of Year Certificate 2024-25
You are now able to access the 2024-25 End of Year Certificate via our NHS Pensions Finance web page.
As part of your New Fair Deal (NFD) status, you are legally required to complete End of Year Certificates for each employer code you have…
New forecasted deadlines for Remediable Service Statements announced - information for employers
It was announced on Thursday 21 May 2026, in a Written Ministerial Statement to Parliament, that revised forecasted deadlines for the Public Service Pensions Remedy (also known as McCloud) have now been set.These deadlines are the latest dates by…
Contact TRS - employees
Contact us with queries on: Total Rewards Statement (TRS)Annual Benefit Statement (ABS)Before contacting NHS Pensions with your TRS query, check Knowledge Base. Contact us using our online formOur online form is the easiest way to…
Compulsory transfer of employees to a non-NHS employer
When employees are compulsorily transferred to a non-NHS employer, consideration must be given to the employees’ access to the NHS Pension Scheme.
Where the previous employer is a non-NHS organisation, the receiving employer must apply for access…
Complaints
Every member of our staff has a responsibility to:provide good customer servicetry to resolve customer concerns as quickly, fairly and thoroughly as possibleWe use complaints as an opportunity to learn how we can improve our services to customers.…
NHS Low Income Scheme
If you have a low income, the NHS Low Income Scheme could help you pay for:NHS prescription chargesNHS dental treatment chargesthe cost of sight tests, glasses and contact lensesthe cost of travelling to receive NHS treatmentNHS wigs and fabric…
Summary of NHSBSA Board minutes - 10 July 2025
Meeting held at 9:00am on 10 July 2025 via web conference. Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorMathew McKie, Non-Executive DirectorRandeep Sidhu, Non-Executive DirectorMel Tomlin, Non…
HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:free NHS prescriptionsfree NHS dental treatmentfree NHS sight testshelp with the cost of glasses or contact lenseshelp with…