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Workforce Optimisation
The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems.
We help improve and change services to make…
Summary of NHSBSA Board minutes - 16 October 2025
Meeting held at 9:00am in Stella House, Newcastle Upon Tyne. Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive DirectorRandeep…
Summary of NHSBSA Board minutes - 5 February 2026
Meeting held at 9:00am at Stella House, Newcastle Upon Tyne. Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive DirectorMel…
Managing your Social Work Bursary
It’s important to let us know straight away if your circumstances change as this may affect the amount of Social Work Bursary (SWB) you're entitled to.
If you’ve been overpaid, we’ll tell you about repayment options. If you're due more, we’ll…
Check if you're eligible for help
You could get help to pay for:NHS prescriptionsNHS dental treatmentsight tests, glasses and contact lensestravel to receive NHS treatmentNHS wigs and fabric supportsFind out what help you could get using our eligibility checker. If you're eligible…
Dental statistics – England: Notices of correction
2019/20 to 2024/25 Annual summary statisticsDate of notice: 27 March 2026Workforce dataWe’ve identified an error with the underlying data used to create the dental workforce summary tables and associated comma-separated values (CSV) files in the…
Medical exemption certificate privacy notice
The NHS Business Services Authority is responsible for this service.
We will use the information your GP practice gave us to process your application.
Why we process your information
By law, we must process this information to be able to…
Maternity exemption certificate privacy notice
Last updated 27 February 2026The NHS Business Services Authority is responsible for this service.Why we process your informationWe will use the information given to us by your midwife to process your application.By law, we must process this…
Summary of NHSBSA Board minutes - 18 September 2025
Meeting held at 9:00am in Stella House, Newcastle Upon Tyne. Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive DirectorRandeep…
NHS Prescription and Pharmacy Services Privacy Notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.Why we process your informationThe dispenser of your medical products forwarded your prescription and consultation record to us, as stated on the prescription form and…