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NHS England and NHS Improvement, NHS Wales and NHSBSA have been working closely together to make improvements to the ESR exit questions. From October 2021 the ESR exit questionnaire will be updated with a new set of questions drawing on themes from…

We administer the NHS Pension scheme on behalf of the Department of Health and Social Care. As the largest centrally administrated pension scheme in Europe, it has 3.4 million members across England and Wales and makes payments to NHS pensioners of…

NHS Recruitment Services The Workforce Optimisation Team supports NHS Recruitment Services by improving recruitment platforms and services. We began by helping over 7,500 organisations move to the new NHS Jobs system. This included running…

The NHS Business Services Authority (NHSBSA) is leading an NHS-led transformation programme to identify and deliver the Future NHS Workforce Solution.  The solution will build on the success of the current Electronic Staff Record (ESR) system in…

NHSBSA Workforce Services provide platforms and services which support our NHS people, including: NHS Jobs ESR NHS Pensions HR Shared Services Student Services Our vision To support effective recruitment, retention and workforce planning…

This service manages the employee lifecycle from starting to leaving. Using the Electronic Staff Record (ESR) system, we maintain accurate employee records and process all employment-related changes on your behalf. New starter administration ESR…

The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems. We help improve and change services to make…