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Contact NHS Help with Health Costs
Contact us using our online form
You can contact us using our online form.
To complete it, fill in your details and select the service you need to contact from the drop-down menu on the form.
Contact us by telephone
You can also contact each of…
FP57 receipt and refund claim form updates
Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated.
The prescription charges section has been updated. This lets the pharmacy teams…
Prescription prepayment certificate privacy notice
The NHS Business Services Authority is responsible for this service.
Why we process your information
We will use the information you give in this application to:
manage your payment for your prescription prepayment certificate
help plan and…
Pharmacies selling Prescription Prepayment Certificates (PPCs)
If you are a pharmacy, you can process PPCs sold at your pharmacy in Manage Your Service (MYS).
This is for both:
3 or 12 month PPCs that cover all NHS prescriptions
HRT PPCs that cover certain hormone replacement therapy medicines
When you…
Respond to your letter
It’s quick and easy for you to:
challenge your enquiry letter
challenge your Penalty Charge Notice
pay your Penalty Charge Notice
All you need to do is answer a few simple questions. It should take less than 5 minutes.
To pay your Penalty…
Terms and conditions for buying an NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)
The HRT PPC service we offer is for you, the customer. Your use of this service means you agree to the following terms and conditions.
Definitions
‘You’ means the person named on the HRT PPC.
Legal identity
The NHS Business Services Authority (…
Contact us
Before contacting us directly, check our website to see if your query has already been answered.
If you know which service you want to contact
Go to the contact us page for the service you want to contact:
Data Services
Dental Services
England…
HRT PPC guidance
On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients.
The certificate will be valid for 12 months and covers…
Contact NHS Prescription Services
You can contact us online, or by phone or post.
We are open Monday to Friday from 8am to 6pm.
For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission
You can contact us by:
Webform: https://faq.…