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Discretionary support
The purpose of the discretionary support is to provide additional, time-limited financial and non-financial support to beneficiaries and their families in order to address immediate needs.The needs that are considered are those that have:direct…
Contact NHS Prescription Services
You can contact us online, or by phone or post.We are open Monday to Friday from 8am to 6pm.For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submissionYou can contact us by using our online service:…
SNOMED codes for drugs covered by the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)
We've produced a document to provide GP IT suppliers with a list of the corresponding SNOMED codes for the HRT drugs which should be automatically placed on a separate prescription. A formal list of drugs covered by the HRT PPC is…
Real Time Exemption Checking (RTEC)
RTEC lets the pharmacy see if a patient needs to pay for their NHS prescriptions. Your pharmacy team will do this when the patient picks up a prescription, or when it’s sent out to them.This means your team can:be sure the patient is exempt from…
Prescription prepayment certificate privacy notice
The NHS Business Services Authority is responsible for this service.
Why we process your information
We will use the information you give in this application to:
manage your payment for your prescription prepayment certificate
help plan…
Help with Health Costs – England 2024/25
Published 26 June 2025.PublicationNHS Help with Health Costs 2024/25 statistical summary narrative (HTML)The Help with Health Costs 2024/25 dashboard will allow you to explore the data in more detail.SummaryThe NHSBSA administer a range of services…
Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be…
Contact us
Before contacting us directly, check our website to see if your query has already been answered.If you know which service you want to contactGo to the contact us page for the service you want to contact:Data ServicesDental ServicesEngland Infected…
Free NHS prescriptions
Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions.Some prescribed items are always free, including contraceptives and medication given to hospital…
FP57 receipt and refund claim form updates
Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated.
The prescription charges section has been updated. This lets the pharmacy teams…