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Check before you tick
Find out if you're entitled to free NHS prescriptions, NHS dental treatment and help with other NHS costs using our eligibility checker.
It usually takes 3 minutes to check.
If you claim free NHS prescriptions or NHS dental treatment when you're…
Respond to your letter
It’s quick and easy for you to:
challenge your enquiry letter
challenge your Penalty Charge Notice
pay your Penalty Charge Notice
All you need to do is answer a few simple questions. It should take less than 5 minutes.
To pay your Penalty…
Universal Credit: Help your patients avoid costly mistakes
The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…
Don't get caught out by penalty charges
If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim.
Free prescriptions
You're only entitled to claim if you meet the requirements:
Age
You’re entitled to free…
Patient exemption checking: a guide for dental teams in England
From 1 September 2021, the temporary signature suspension has been lifted. Patients, or their representatives, will again be required to sign the reverse of NHS prescription, dental and eye care forms, or tokens for prescriptions presented at the…
NHS penalty charges and enquiry letters
If you incorrectly claim free NHS prescriptions or free or reduced cost dental treatment, you're at risk of getting a Penalty Charge Notice.
End to temporary suspension of submission of patient signatures on pharmacy, dental and eye care forms
This is an announcement on behalf of the Department of Health and Social Care (DHSC).
Since 1 November 2020 to 31 August 2021 the requirement for patient (or their representatives) signatures on NHS prescription, dental and eye care forms was…
Understanding penalty charges
In England, patients pay for their NHS prescriptions and NHS dental treatment. This is an important source of funding for the NHS.
Each year, the NHS loses significant funds due to people claiming free prescriptions or dental treatment they weren’t…
Recording patients' NHS numbers in England
As we move towards a population health and care system, it is important that dental practices ask new and existing patients for their NHS number. While this information will not affect the FP17 submission, NHS numbers help to identify patients…