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Virtual Meetings Recording privacy notice
As part of our day-to-day activity, and as part of the hybrid working model, the NHSBSA provides, and is responsible for, virtual meeting applications such as Microsoft Teams. At times is it is necessary for meeting hosts to record meetings. This…
Unofficial UK GHIC and UK EHIC website survey privacy notice
If you have used an unofficial website to apply for a UK European Health Insurance Card (EHIC) or UK Global Health Insurance Card (GHIC), you can complete a quick online survey to help us gather information.
Why we process your information
The NHS…
NHS Tax Credits privacy notice
HM Revenue and Customs (HMRC) determine who is eligible for NHS Tax Credit exemptions. They share this information with the NHS Business Services Authority. We’ll use the information to manage the NHS Tax Credit Service for the UK.
Why we process…
Privacy notice: Check if you have an NHS exemption
The NHS Business Services Authority is responsible for this online service.
To check if we have your details on our records, we will ask you to enter your:
name
date of birth
postcode
We will use the information you enter to tell you if:…
Use of artificial intelligence in telephone calls privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by:
quickly…
Information Rights Requester privacy notice
We will use your information to:
confirm your identity (this is not normally applicable for Freedom of Information requests)
contact you about your request
answer your request
monitor the resource impact of your request
help plan and make…