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The 2022/23 Dental contract negotiations represent the first significant change to the contract since its introduction in 2006. They follow 12 months of engagement with stakeholders and the profession, and in recent months, a set of more focused…

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Primary dental service providers will need…

If you’re a provider in Wales, you’ll know that changes to FP17Ws were introduced from 1 April 2022. Summary of changes introduced from 1 April 2022 From 1 April 2022, the following changes were introduced on FP17Ws: some data items were…

This year's dental practice written complaints data collection (KO41b) will open on Wednesday 12 July 2023.  The collection covers complaints made by or on behalf of patients between 1 April 2022 and 31 March 2023.  This year's collection period…

This year's dental practice written complaints data collection (KO41b) will open on Monday 10 June 2024.  The collection covers complaints made by or on behalf of patients between 1 April 2023 and 31 March 2024.  This year's collection period…

There are regulations for the terms on which dental services are provided under the National Health Service Act 1977. These are the original regulations and must be read with the amending statutory instruments:NHS (General Dental Services Contracts…

If you hold a GDS or PDS contract, the deadline to submit your year-end declaration has now been extended until 11.59pm on Monday 14 June 2021. This is a firm deadline and there will be no further extension.  You must complete your year-end…

We're adding some new features to Compass, as well as giving the system a brand new look. Although we're changing the look of Compass, the functionality will not change.  Based on your feedback, we're introducing the following new features:…

Following the introduction of the changes for Dental Care Professionals (DCPs) to provide courses of dental treatment as Direct Access Clinicians we have noticed significant rejection rate for these claims. If you have received details for errored…

Providers submit forms (FP17) to us detailing dental activity data. The data recorded on the FP17 shows the patient charge collected, the number of units of activity performed, and treatment banding information. Dental activity, error, and…