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Queries If you have any questions about NHS Pensions, contact us by: Telephone: 0300 330 1346 Outside UK: +44 191 283 8918 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk Facebook: direct…

Divorce or dissolution of civil partnership can affect your NHS pension. The court treats the value of pension benefits as an asset and may make an order to share the value of this asset between the parties involved. Read our guide to pensions on…

As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…

We monitor where we are mentioned in the public domain, so we are aware of feedback and can respond where appropriate. This means we can balance our interests with your interests, rights and freedoms. Sharing your personal information We will ask…

What you can do in the member hub In the member hub you'll find all the information you need about being a member of the NHS Pension Scheme, including accessing both the 1995-2008 Member Guide (PDF: 5.13MB) and the 2015 Member Guide (PDF: 2.64MB…

When a member retires from the NHS Pension Scheme and then returns to pensionable employment, their death in membership Life Assurance Lump Sum (LALS) is worked out differently than if they had died in service before retiring. Where a re-employed…

McCloud RSS delivery timetable update (1 July 2025) Following a recent written ministerial statement, the timetable for the delivery of remediable service statements to NHS Pension Scheme members will be updated. We appreciate that this news will…

We’re pleased to be launching our brand new NHS Pensions podcast series. We’ll be bringing you regular short podcast episodes. In each episode, a panel of our NHS Pension team will take a subject relating to the NHS Pension Scheme and break it down…

From Friday 1 April 2022, stricter validation rules will come into effect for FP17Ws. As part of these rules, the Clinical Data Set (CDS) items reported need to match the treatment band claimed. Details of which treatment band is allocated to each…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team sent the prepopulated spreadsheet to the main EA contact in March. This has been partially prepopulated and…