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General Data Protection Regulations (GDPR)
As you may be aware, new data protection regulations will come into UK law on 25 May 2018. GDPR will update the Data Protection Act and is more stringent in its rules.
We will need to be much more specific in how we describe to people how we wish…
Change of postal address for HMRC Pension Schemes Services
If writing to HMRC in respect of Annual or Lifetime Allowance, HMRC's postal address has changed to:
Pension Scheme Services
HM Revenue and Customs
BX9 1GH
United Kingdom
Employer resources
We're producing resources to help you give information to your members.
We'll place new resources on this page as they become available. Always access resources from this page rather than saving them to make sure you're always accessing the latest…
User guides
Guides to get you started
ePACT2 User Guide - Quick Start (PDF: 740KB)ePACT2 User Guide - Accessing and Using Dashboards and Pre-built Reports (PDF: 2.1MB)
Guides by organisation type
Groups of guides to aid you in getting the most from ePACT2…
European business magazine promotes our digital transformation journey
Darren Curry, Chief Digital Officer, has been featured in this month’s Business Chief Europe. Darren talks about how we have transformed our IT infrastructure in order to deliver exceptional health services to our customers.
Providing a range of…
Contacting us by email
In order to prevent double handling and potential delays, please only direct each query into the one relevant account.
Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for:
Email…
Employer Newsletter distribution list
The Employer Newsletter is automatically sent to the email address we hold on record for the main pensions contact at each organisation. Therefore it is important that contact details are kept up to date.
The contact details we hold for your…
Employer Charter
The Employer Charter has recently been through a thorough review including contributions from the employer representatives of the Service Improvement and Development (SID) Board. The latest version is now available on our website.
The Charter…
General Data Protection Regulations (GDPR)
We are starting to receive a few queries from employers about how we collect and share data, and how this may change or have an impact on the data you hold. Our GDPR project is currently looking at our processes and data requirements. We will keep…
GP Practices who submit contributions via Pensions Online
Please note: This article and letter are for the attention of GP Practices who submit NHS Pension Scheme contributions via Pensions Online (POL) only.
There will be a change of banking arrangements taking place at the end of March 2018.
The…