Queries
If you have any questions about Overseas Healthcare Services, contact us by:
Telephone: 0191 218 1999
Outside UK: +44 191 218 1999
Monday to Friday, 8am to 6pmFind out about call charges
You can write to:
Overseas Healthcare Services,
Bridge House,
152 Pilgrim Street,
Newcastle Upon Tyne,
NE1 6SN
Complaints
If you want to complain about any aspect of Overseas Healthcare Services, contact us by:
Telephone: 0191 218 1999
Outside UK: +44 191 218 1999
Monday to Friday, 8am to 6pmFind out about call charges
If the helpline have not been able to resolve your complaint, contact us by:
Email: nhsbsa.ohscomplaints@nhs.net
You can also write to us:
Overseas Healthcare Services,
Bridge House,
152 Pilgrim Street,
Newcastle Upon Tyne,
NE1 6SN
This email account is only for customers to register complaints. Any general queries sent through to the complaints email account will not be responded to.
For more information about complaints read Overseas Healthcare Services complaints policy (PDF: 185KB).