Our systems, including Pensions Online, will be unavailable between 3pm on Friday 24 July 2026 and 9am on Monday 3 August 2026
This is due to an essential upgrade.
Support from NHS Pensions will be limited during this time and we will only be able to assist with general queries.
Members will not be able to access their pension information or statements during this time. You should download or save any information you may need before 24 July.
We administer the NHS Pension Scheme in England and Wales on behalf of the Department of Health and Social Care (DHSC).
Use this hub to find information on:
- our role as administrator of the NHS Pension Scheme
- NHS Pension Scheme regulations
- NHS Pension Scheme accounts and valuation reports
- NHS Pension Opt-out data
- how to contact us
Other ways to get information
To make a Freedom of Information (FOI) request, go to our FOI request page.
For media enquiries, visit our media enquiry page.
We regularly carry out research to understand how we can improve the NHS Pensions service
If you'd like to find out more about taking part, read our NHS Pensions Research Panel sign-up form