Our systems, including Pensions Online, will be unavailable between 3pm on Friday 24 July 2026 and 9am on Monday 3 August 2026
This is due to an essential upgrade.
Support from NHS Pensions will be limited during this time and we will only be able to assist with general queries.
You will not be able to access your pension information, statements, or use any features in My NHS Pension during this time. You should download or save any information you may need before 24 July.
What you can do in the pensioner hub
If you’re an NHS pensioner or a surviving spouse, partner or dependant we have information on:
- useful information, such as pensions increase and P60s
- being re-employed in the NHS
- what happens to your pension in the event of your death
- what to do if your circumstances change, like having your pension paid overseas
- Guaranteed Minimum Pension (GMP)
- overpayments and what to do
- contacting us if you need to
We regularly carry out research to understand how we can improve the NHS Pensions service
If you'd like to find out more about taking part, read our NHS Pensions Research Panel sign-up form