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Sedation Assurance - user story
Background and aim
In April 2021, Provider Assurance Dental (PAD) commenced the Sedation Pilot on behalf of NHSE England (NHSE) to support regional teams in the implementation of the Service Standards for Conscious Sedation in a Primary Care…
NHS Counter Fraud Service Wales
The NHS Protect-Welsh Government agreement
In 2001, NHS Protect entered into a joint working agreement with the Welsh Government (WG) to provide specialist counter fraud support services to NHS Wales. The terms of the agreement under section 83 of…
Prescribing comparators
Access for:
registered users via ePACT2
public users via Catalyst
The report shows potential savings that may be achieved by prescribing generically. The specialist drugs report is produced at national, ICB, commissioner / provider and…
Patient exemption checking: a guide for ophthalmic teams in England
From 1 September 2021, the temporary signature suspension has been lifted. Patients, or their representatives, will again be required to sign the reverse of NHS prescription, dental and eye care forms, or tokens for prescriptions presented at the…
Patient exemption checking: a guide for pharmacy teams in England
From 1 September 2021, the temporary signature suspension has been lifted. Patients, or their representatives, will again be required to sign the reverse of NHS prescription, dental and eye care forms, or tokens for prescriptions presented at the…
Submit your written complaints data (KO41b) - 2025
This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.
The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.
This year's collection period…
Contact NHS Help with Health Costs
Contact us using our online form
You can contact us using our online form.
To complete it, fill in your details and select the service you need to contact from the drop-down menu on the form.
Contact us by telephone
You can also contact each of…
Routine orthodontic monitoring
Our team of independent specialist orthodontic advisers perform routine clinical orthodontic monitoring.
This helps us to:
monitor the quality of orthodontic treatment
detect and prevent fraud and error
We complete monitoring on a 3-year…
Update on recent changes to FP17Ws
If you’re a provider in Wales, you’ll know that changes to FP17Ws were introduced from 1 April 2022.
Summary of changes introduced from 1 April 2022
From 1 April 2022, the following changes were introduced on FP17Ws:
some data items were…
Free NHS prescriptions
Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions.
Some prescribed items are always free, including contraceptives and medication given to hospital…