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NHS penalty charges and enquiry letters
If you incorrectly claim free NHS prescriptions or free or reduced cost dental treatment, you're at risk of getting a Penalty Charge Notice.
Dental Contract Reform in Wales
The Welsh Government has acknowledged the current contractual system needs reform. Units of Dental Activity (UDA) as a sole measure of contract performance, focusing on treatment activity only, does not encourage needs-led care, prevention, or make…
Wales ACORN support
If you're a provider or performer based in Wales, an Assessment of Clinical Oral Risks and Need (ACORN) is a risk assessment tool and includes components that should be recorded as part of a thorough oral health assessment. An ACORN should be …
Dental assurance reviews
Provider Assurance Dental (PAD) carry out reviews of contractual activity.
These reviews may be national and focused on the highest risk contracts for a specific scenario. Alternatively, they may be initiated by commissioners following concerns…
Looking after your dental team webinar
It continues to be an incredibly busy time for dental teams, which is why NHS England and NHS Improvement (NHSEI) wants to invite you to find out more about how you can look after yourself and your colleagues at a webinar on 26 May 2022 from 6.30pm…
Information for patients
How to find an NHS dentist
To find an NHS dentist, visit:
NHS.UK if you’re based in England
Health in Wales if you’re based in Wales
For help accessing an NHS dentist in an emergency or out of hours, visit:
NHS.UK if you’re based in…
Patient questionnaires in Wales
Patients who have recently visited a dental practice in Wales might be randomly selected to take part in a questionnaire. This is because the Welsh Government and Public Health Wales want to gather feedback from patients about their NHS dental care…
Dental prescribing dashboard
The data in this dashboard has been extracted from our ePACT2 system by the Dental Public Health Intelligence team at the Department of Health and Social Care (DHSC). We host and publish this data on their behalf.
Email DentalPHIntelligence@dhsc.…
Provider Assurance Dental (PAD)
Activities we carry out
The Provider Assurance Dental (PAD) team undertake contract and performance management activities on behalf of regional teams, reducing the burden on them. Regional teams retain decision-making authority with a light-touch…
Incorrect claims submitted by patients for free NHS dental treatment
The Dental Exemption Checking Service has identified a number of patients aged 60 and over who are incorrectly claiming free NHS dental treatment. This is due to confusion around benefits entitlement, specifically Pension Credit. This currently only…