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From the 1 April 2020 a new organisation structure was implemented by the NHSBSA as agreed by NHS England. Reporting against this new structure will commence from April 2020 dispensing data which will be released mid-June 2020.  These changes will…

Correct allocation of retrospective pay or awards and recording of hours or sessions Can all employers please ensure that any retrospective or backdated pay or awards (like the Clinical Excellence Award) are allocated to the correct pension year…

We're aware that some locum clinicians and practices affiliated to GOS contractors holding more than 10 contracts (including their franchisees and joint venture practices) might not have been able to set up an NHSmail account. We understand that you…

Following our previous update, we can now provide more information to Scheme members affected by the 2023/24 pension savings calculation error. We have written to affected members directly and will continue to provide regular updates. You do not…

NHS Pensions is currently improving the way we process claims for death benefits. To help the process run as effectively as possible it is essential that the correct forms are completed and member records updated accurately. Death in service forms…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by: quickly…

Guides to get you started ePACT2 User Guide - Quick Start (PDF: 740KB)ePACT2 User Guide - Accessing and Using Dashboards and Pre-built Reports (PDF: 2.1MB) Guides by organisation type Groups of guides to aid you in getting the most from ePACT2…

Correction notice: a total cost figure for hypnotics and anxiolytics has been corrected. The total cost figure in the 'Summary' section of the hypnotics and anxiolytics summary narrative HTML file was corrected on 2 December 2024. This was due to…

Opioid prescribing comparators have been developed as part of the work started in response to the Public Health England (PHE) prescribed medicines review. This dashboard is still a work in progress so we’re working to add more content to help NHS…

This accessibility statement applies to My NHS Pension. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to: …