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From July 2022 all pharmacy contractors must submit their Referred Back forms (RBs) through the Manage Your Service (MYS) portal. We will process any paper RBs that were sent out before the switchover. These will be processed in…

A Foundation Dentist (FD) report monitors the performance of an FD on a contract. The report was produced following a request from the Committee Of Postgraduate Dental Deans & Directors UK (COPDEND), received by the Chief Dental Officer. The…

We offer an end-to-end recruitment process on your behalf – from authorisation to appointment. Our system interfaces fully with NHS Jobs and other job websites and offers a microsite which you can access from a range of devices. The system provides…

We provide information and resources for universities and colleges who work with current or prospective NHS and social work students. If you have any queries about any of the resources or would like to discuss our services and how we can help…

We have progressed with migrating a number of reports from ISP to ePACT2 and the new public facing portal ‘Catalyst’. Users will no longer view the migrated reports through ISP. The migrated reports are now available via ePACT2 for…

The guidance below will help you to access, navigate and use the Information Services PortalISP user guidesProviding information on what you will see and instructions on how to navigate around the system.Log in and Log out as a Guest User (Word…

ePACT2An online application giving authorised users access to prescription data.eOPSAn online application giving authorised users access to ophthalmic data. CatalystPrescription data that is available to the public.Information Services…

On 31 January 2024, the new Pharmacy First - Clinical Pathways (PFCP) Advanced Service was introduced. The service provides advice and NHS funded treatment, where appropriate, for seven common conditions. PFCP product data (from February…

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.Primary dental service providers will…

Before applying for parental leave or long-term sickness leave you must check that earnings are correct on CompassPayments are based on these figures and recalculations will only be made in exceptional circumstances.You can apply for SFE payments…