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NHS Structure Re-Organisation Implementation
From the 1 April 2020 a new organisation structure was implemented by the NHSBSA as agreed by NHS England. Reporting against this new structure will commence from April 2020 dispensing data which will be released mid-June 2020. These…
New elearning programme explains the dm+d
Health Education England elearning for healthcare (HEE elfh) worked in partnership with the Academic Health Science Networks (AHSN), NHSX, NHS Digital and NHS Business Services Authority (NHSBSA) to create a new elearning programme.
The elearning…
Information security
Last updated 27 February 2026Keeping your personal information secureAs an arm’s length body (ALB) to the Department of Health and Social Care and wider HM Government, we are bound to follow the HMG Security Policy Framework to make…
Registering for eOPS
The eOPS system is available only to those who have registered for an account.It is important that users read the information and requirements before applying to access eOPS.eOPS Account TypesCommissioner AccessThis will give you access to eOPS…
Claim a refund for treatment costs
You can submit a claim for a refund if you have been charged for state-funded, medically necessary treatment whilst visiting:
an EU country
Norway
Iceland
Liechtenstein
Switzerland
We'll assess your claim to decide whether…
Pharmacy Quality Scheme 2023/2024 data published on the Open Data Portal
The NHSBSA data services team has used the open data portal to publish the latest 2023/24 Pharmacy Quality Scheme (PQS) data. This dataset is publicly available, and you can explore it on the open data portal website.
Part of the Community Pharmacy…
NHS Business Services Authority partners with two charities
Staff at the national NHS organisation, which is based in the North East, have chosen two charities to partner with this coming year, following their success in raising £67,000 for the British Heart Foundation during 2018/19.
The funds raised, well…
Increasing benefits
Members can increase their pension benefits in a number of ways.Additional PensionTo set up an Additional Pension, follow the instructions in the Additional Pension decision tree (PDF: 311KB).Added YearsRead the Added Years factsheet (PDF: 85.5KB)…
Summary of NHSBSA Board minutes - 16 October 2025
Meeting held at 9:00am in Stella House, Newcastle Upon Tyne. Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive DirectorRandeep…
Pharmacy First June 2025
This is a news article on behalf of the Department of Health and Social Care
The clinical protocols and patient group directions (PGDs) for the NHS Pharmacy First service were updated in June 2025 to include some changes to the…