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We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.There are lots of different ways that you could…

We have adopted the model publication scheme and we publish in line with the definition document for the Health Sector (PDF: 162KB).Who we are and what we doHow we fit into the NHS structureOrganisational structureGender pay gap…

NHS Digital is launching the new NHS Profile Manager, which will replace the current NHS profile editor and the DoS Profile Updater. We’re aiming to move to this new system in early March 2023 and will confirm the exact date nearer the time. …

As one of Europe’s specialist healthcare scanning operations, we have a proven track record of handling, scanning, retrieving and securely destroying documents to create digital records. We scan a variety of documents. Our past clients include:…

Visit our Newsroom website for information on our: latest press releases campaigns industry events Newsroom Media enquiry contact details These contact details are for press and media enquiries only. For all other enquiries,…

Our contact centre gives coronavirus helpline support to callers ringing the 111 service.  We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.  Within 12 hours we: trained…

As we continue to build and develop our DDaT directorate, three key areas have been identified that we need to focus on to prepare us for any opportunities and challenges in the future, these are our priorities. Our priorities are not stand alone…

The following moderation guidelines relate to our social media channels. This includes Facebook, X (formerly Twitter), LinkedIn, and YouTube. These guidelines are in place to help create a safe place where you can engage with us, make comments,…

Interests declared by members of the NHS Business Services Authority Board are as follows:Non-Executive DirectorsSue Douthwaite, ChairChair (Remuneration Committee member and Nominations Committee chair), Melton Building SocietyChair of…

NHS Business Services Authority (NHSBSA) has been responding to a national call for support during the coronavirus pandemic, working in partnership to stand up over 20 additional services since March 2020. Allison Newell, Deputy CEO and Executive…