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Contact information for pharmacy IT suppliers
Pharmacy contractors can find more information about RTEC, including how to register, on the Community Pharmacy England (CPE) website.
If you want to submit a request to change the RTEC service you currently provide email RTECHES@nhsbsa.nhs.uk
War Pension Scheme and Armed Forces Compensation Scheme
If you receive War Pension Scheme or Armed Forces Compensation Scheme payments and are under the age of 60, you can request a war pension exemption certificate from Veterans UK.
A valid war pension exemption certificate entitles you to:
free NHS…
NHS Low Income Scheme
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Help with NHS dental costs
There are 3 standard charges for NHS dental treatment in England and Wales. Information on charges in Scotland is available at NHS Inform.
You will pay only one charge even if you need to go to the dentist more than once to complete a course of…
Universal Credit
Not everyone getting Universal Credit is entitled to help with their health costs.
You are only entitled if the total take-home pay for your household in your last assessment period was:
£435 or less
£935 or less if your Universal Credit…
Contact NHS Help with Health Costs
NHS Prescription Prepayment Certificates
Contact us
Online: using our online form
Telephone: 0300 330 1341
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges
NHS Hormone Replacement Therapy…
HRT PPC guidance
On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients.
The certificate will be valid for 12 months and covers…
Pharmacies selling Prescription Prepayment Certificates (PPCs)
If you are a pharmacy, you can process PPCs sold at your pharmacy in Manage Your Service (MYS).
This is for both:
3 or 12 month PPCs that cover all NHS prescriptions
HRT PPCs that cover certain hormone replacement therapy medicines
When you…
Replacement dental appliances
If you need a replacement for a lost or broken NHS denture, bridge or orthodontic appliance, your dental practice will charge you.
The current charge is £98.00 per appliance.
You will have to pay the NHS charge even if you normally qualify for…
Medicines covered by the HRT PPC
HRT PPCs cover certain HRT medicines. Your GP may prescribe you other medicines that are not covered by an HRT PPC.
It's important to check that the medicine you need is covered before buying an HRT PPC.
The medicines are listed A to Z by the…