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Change your personal details
It’s important you keep your personal details up to date with your employer.
Personal details include:
name
address
email address
telephone number
gender
If you’re not currently employed by the NHS, contact us to update your details.…
AVC, AP and ERRBO email addresses change
If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.
These email accounts are no longer active:…
Contact Data Services (previously Information Services)
Our support email addresses have changed
From 15 March 2023 we have replaced our support email addresses with one email address to make it easier to contact us: DataServicesSupport@nhsbsa.nhs.uk
You can use this email address to contact us for…
Pensioner hub
Coronavirus (COVID-19) guidance and measures
The Department of Health and Social Care (DHSC) has announced that the extension of the retire and return easement has been made permanent from 1 April 2024.
What you can do in the pensioner hub
If…
How you contact us is changing
On Wednesday 9 February 2022 External Reporting Services within the Data and Insight directorate (formerly Information Services) have implemented a Customer Relationship Management (CRM) system.
This will enable us to get a full picture of how you…
Department of Health and Social Care confirms change of date of annual 2015 Scheme pension cost of living review
Each year, 2015 Scheme pensions for members who are still actively contributing are reviewed to keep up with the rise in cost of living. The 2015 Scheme pensions are reviewed using the Consumer Price Index (CPI) in the year before, plus an…