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Queries If you have any questions about NHS Pensions, contact us by: Telephone: 0300 330 1346 Outside UK: +44 191 283 8918 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk Facebook: direct…

Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members As the largest Scheme, the NHS Pension Scheme has made substantial progress towards…

To prevent double handling and potential delays with your email queries, please only send each query to the one relevant email account.   It is not necessary to copy in other teams as all correspondence that is sent to the pension employer account…

The final part of the SD55 annual update is where you can advise of changes to the members’ employment details and/or personal details, as follows: enter date of change (if required) select Change Type enter change details We also have a…

In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…

If a member needs to send in certificates or supporting documents to us, remind them that they need to send the originals or certified copies. If they send photocopies we won’t be able to proceed with their request. We are also asking members to…

Significant progress has been made on our Awards recovery plan during October and we are really encouraged with the results.  All the activities we have put in place over the last few months are really starting to have a positive impact. As we have…

The 2022/23 Dental contract negotiations represent the first significant change to the contract since its introduction in 2006. They follow 12 months of engagement with stakeholders and the profession, and in recent months, a set of more focused…

Tax Credit payments made by HMRC ended on 5 April 2025 People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…

If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money. Each item on an NHS prescription usually costs £9.90. You can buy an HRT PPC for a one-off payment of £19.80 (the cost of two single items).…