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Coronavirus (COVID-19) guidance and measures The Department of Health and Social Care (DHSC) has announced that the extension of the retire and return easement has been made permanent from 1 April 2024. What you can do in the pensioner hub If…

If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

Our email addresses are changing. If you're submitting documents to our Pension Scanning and Allocation department, our new email address is pensionscanquery@nhsbsa.nhs.uk. If you are submitting attachments with emails, try to limit the size of…

On Wednesday 9 February 2022 External Reporting Services within the Data and Insight directorate (formerly Information Services) have implemented a Customer Relationship Management (CRM) system. This will enable us to get a full picture of how you…

Following on from an email migration IT Project within the NHSBSA, the following email accounts are to be used going forward by NHS Pension Employers. Members must not be advised to use these accounts. Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk…

Each year, 2015 Scheme pensions for members who are still actively contributing are reviewed to keep up with the rise in cost of living. The 2015 Scheme pensions are reviewed using the Consumer Price Index (CPI) in the year before, plus an…