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Pensions Online (POL) error handling has a facility for employers to submit a comment on an error, to the NHS Pensions Data Management Teams. Employers are asked to submit comments where additional information can be provided to enable NHS Pensions…

We have received a number of enquiries from contractors who have endorsed an incorrect product and pack size, leading to referred backs and delays in payment. When dispensing a drug not listed in Part VIII of the Drug Tariff, you must endorse…

Employers are reminded of the importance of using the correct termination code when closing down a pension record normally from the beginning of the next pay period. Exit code 16 should be used for all cases where the member continues to work but…

We have noticed an increase in the number of requests from employers received on behalf of the members, to change the decision in relation to their lump sum choice when completing the retirement application form AW8. We are therefore asking…

We administer the NHS Pension scheme on behalf of the Department of Health and Social Care. As the largest centrally administrated pension scheme in Europe, it has 3.4 million members across England and Wales and makes payments to NHS pensioners of…

Employers are required in legislation to provide information to NHS Pensions which enables pension savings statements to be provided to members. This statement informs members whether they have exceeded the annual allowance limit in the NHS Pension…

The Pharmacy Quality Scheme window to claim payment has been extended as a result of the COVID-19 vaccination efforts of pharmacy contractors. If you are unable to complete your domain(s) before 25 February 2022, you can make a declaration that you…

Not everyone getting Universal Credit is entitled to help with their health costs. You are only entitled if the total take-home pay for your household in your last assessment period was: £435 or less £935 or less if your Universal Credit…

Not everyone getting Universal Credit is entitled to help with their health costs. You are only entitled if the total take-home pay for your household in your last assessment period was: £435 or less £935 or less if your Universal Credit …

If you’re a Provider, you can apply for reimbursement of your 2025/26 business rates if you meet the qualifying conditions. Check if you are eligible on our knowledge base.  Prior to submitting, please review your property type which can be found…