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Financial and support services
Financial Support
If you live in the UK, payments from the England Infected Blood Support Scheme (EIBSS) will not affect your tax and benefits.
Income Tax
Any lump sum or regular payments from the scheme, such as annual payments or income top…
Get temporary cover for emergency treatment abroad (Provisional Replacement Certificate)
If you do not have a UK Global Health Insurance Card (GHIC) or UK European Health Insurance Card (EHIC) and need emergency treatment abroad, you can still get help with paying for your treatment.
A Provisional Replacement Certificate (PRC) will…
Changes to FP17s and FP17Os in England
As you’ll know from recent Dentist Bulletins, changes have been made to FP17s and FP17Os. From 1 December 2021:
new data items are available on FP17s
the description for fillings has changed
the length of time you have to update or replace…
Registering for ePACT2
The ePACT2 system is available only to those users who have registered to access.
Prospective users must choose the relevant access required from the selection available below. It is important that users read the information and requirements before…
Get healthcare cover for travelling abroad
You can get help for paying for healthcare costs while you’re travelling abroad. Depending on your circumstances, you’ll be able to apply for either:
a UK Global Health Insurance Card (GHIC)
a UK European Health Insurance Card (EHIC) if you…
Governance framework
We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year.
Department of Health and Social Care
Our statutory instruments
SI 2005 No. 2414 (PDF: 24KB)SI 2005…
Social media and comment moderation policy
The following moderation guidelines relate to our social media channels. This includes Facebook, X (formerly Twitter), LinkedIn, and YouTube.
These guidelines are in place to help create a safe place where you can engage with us, make comments,…
Contacting the NHSBSA Pensions Operational Finance Team
Due to the current COVID-19 situation, we are experiencing some delays in responding to your emails.
Please be assured that Pensions Operational Finance are working extremely hard to make sure that we respond to all queries as quickly as possible…
Manage your NHS Bursary
It’s important to let us know straight away if your circumstances change as this could affect how much NHS Bursary you’re entitled to.
You can tell us about most changes using your NHS Bursary account. Contact us if you have any questions or…
Institute of Customer Service membership
NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…