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The NHS Business Services Authority (NHSBSA) provides a wide range of services to NHS commissioners. Watch our video to find out more. Our Primary Care Services These are the national services we provide on…

At the NHSBSA, we have a duty to tackle fraud, bribery, corruption and loss to the NHS across all of our services.  Supported by our dedicated Loss and Fraud Prevention (LFP) team, we are committed to protecting public funds and to remove…

We have adopted the model publication scheme and we publish in line with the definition document for the Health Sector (PDF: 162KB). Who we are and what we do How we fit into the NHS structure Organisational structure Gender pay gap report…

Jump to: Introduction from our Executive Director of People and Corporate Services This report celebrates what we have achieved during 2021-22. It was another challenging year, but thankfully we did see the end of the UK’s legislative…

Catherine McKinnell, MP and chair of the All-Party Parliamentary Group on Apprenticeships, has raised the crucial issue of school leavers being able to easily engage with valuable work experience placements. More than 40 top level businesses and…

This accessibility statement applies to the NHSBSA Human Resources Shared Service eLearning website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that…

Constitution The NHS Business Services Authority (NHSBSA) hereby establishes a Committee to be known as the Audit and Risk Management Committee (the Committee). It is constituted as a non-executive committee of the NHSBSA’s Board, which determines…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

Meeting held at 9:00am on 12 December 2024 at Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director (via video conference…

The leader of a national NHS organisation is marking a big step towards supporting mental health in the workplace. Alistair McDonald, the chief executive of the NHS Business Services Authority (NHSBSA), has signed the Time to Change pledge today (…