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HR Shared Services (HRSS)
We are the centre of expertise for the NHS, delivering a comprehensive range of end-to-end HR Shared Services to NHS organisations. With our continuous drive to improve efficiency and delivery standards, we believe our solutions are the leanest and…
Complaints
Every member of our staff has a responsibility to:provide good customer servicetry to resolve customer concerns as quickly, fairly and thoroughly as possibleWe use complaints as an opportunity to learn how we can improve our services to customers.…
Governance framework
We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year. Department of Health and Social CareOur statutory instrumentsSI 2005 No. 2414 (PDF: 24KB…
About dm+d
How dm+d supports the NHSdm+d:supports seamless data exchange between disparate clinical systemshelps enable improvements in processes such as the calculation of reimbursement and remuneration payments, and tasks related to medicines reconciliation…
DHSC PPE Portal: user research
This is an announcement on behalf of the Department of Health and Social Care.
The Department of Health and Social Care (DHSC) would like to invite you to take part in user research for a new platform that will replace the current PPE Portal.
DHSC…
DHSC PPE Portal: user research
This is an announcement on behalf of the Department of Health and Social Care.
The Department of Health and Social Care (DHSC) would like to invite you to take part in user research for a new platform that will replace the current PPE Portal.
DHSC…
DHSC PPE Portal: user research
This is an announcement on behalf of the Department of Health and Social Care.
The Department of Health and Social Care (DHSC) would like to invite you to take part in user research for a new platform that will replace the current PPE Portal.
DHSC…
NHS Smoking Cessation Service - Referral from Secondary Care into Community Pharmacy
The NHS Smoking Cessation Service is a nationally commissioned advanced Service as part of the Community Pharmacy Contractual Framework. This service follows on from the Smoking Cessation Transfer of Care pilots which commenced in November 2020…
Examples of our work
NHS Recruitment Services
The Workforce Optimisation Team supports NHS Recruitment Services by improving recruitment platforms and services. We began by helping over 7,500 organisations move to the new NHS Jobs system. This included running…
Surveys and research
We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.There are lots of different ways that you could…