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We are an Arm’s Length Body of the Department of Health and Social Care (DHSC). We provide a range of critical central services to NHS organisations, NHS contractors, patients and the public. We are responsible for providing platforms and…

Who we are We are a national NHS organisation delivering a range of essential services that support the day-to-day running of the NHS. These services are used by NHS organisations, NHS contractors, patients, and the public. Our goal is to provide…

This accessibility statement applies to the Apply for a maternity exemption website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should…

In 2022, the Department of Health and Social Care (DHSC) proposed changes to the amount members pay for their NHS Pension benefits. We wrote to members at the time and explained that some changes would take effect on 1 October 2022, while others…

In the event of your death, a lump sum and pension benefits for your dependants may be payable. The benefits payable will depend on your circumstances at the time of your death. A lump sum on death is a normally tax free sum of money that: is…

We can now confirm that the Greenbury 2021 window will open on 4 January 2021 from 9am. Pensions online (POL) will be unavailable between 7am – 9am on the morning of the 4 January to allow for the Greenbury refresh from the previous year to take…

You must provide pay and membership information for members by 6 July 2025 following the end of the tax year to enable pensions savings statements to be provided to members. A pensions savings statement is important as it tells members whether they…

We have been looking at our process when requesting the annual rate at cessation (ARAC) from employers. As a result, we will no longer routinely request this information where it has already been provided or it is already held on the member’s record…

You can submit a claim for a refund if you have been charged for state-funded, medically necessary treatment whilst visiting: an EU country Norway Iceland Liechtenstein  Switzerland We'll assess your claim to decide whether you were charged…

On FP17Os, ‘Orthodontic assessment and de-bond – Overseas patient' is being introduced as a new item. This item must only be used if the: date of assessment is 1 October 2022 or later IOTN score is present or IOTN not applicable is selected…