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Prescription Cost Analysis (PCA) consultation
This page was last reviewed and updated 26 March 2021.
Feedback
We asked
We invited feedback on our proposed plans to make changes to the underlying methodology used in the Prescription Cost Analysis (PCA) – England National Statistics…
Why you might not be able to see a statement
You are not able to view your NHS pension information
Your NHS Pension information might not be available because:
you are not a member of the NHS Pension Scheme
you’re a new member of the NHS Pension Scheme with less than one year’s membership…
Changes in how the Data Management Team requests information from employers for data queries
We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…
ePACT2 training
ePACT2 webinars
We offer a free webinar training service to all ePACT2 users. You can book onto these sessions as many times as you need.
Our webinar sessions are one hour long and we offer 3 different types of sessions.
Use the booking form to…
Contact NHS Pensions - members
Queries
If you have any questions about NHS Pensions, contact us by:
Telephone: 0300 330 1346
Outside UK: +44 191 283 8918
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
Facebook: direct…
Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be liable for a penalty charge…
Digital maternity exemption service
If you're a midwife, practice nurse, or health visitor you can register online to issue maternity exemption certificates.
Mothers will get their digital exemption certificate straight away if they give you an email address.
To register online you'…
New guidance for members who may hold or have held enhanced or fixed protection from lifetime allowance charges
On 28 February 2022 HMRC published new guidance for public service scheme members with enhanced or fixed protection.
Lifetime allowance is the total benefits you can build up from all registered pension schemes without incurring a tax charge. Since…
HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:
free NHS prescriptions
free NHS dental treatment
free NHS sight tests
help with the cost of glasses or contact lenses…
Post-migration email addresses
Following on from an email migration IT Project within the NHSBSA, the following email accounts are to be used going forward by NHS Pension Employers. Members must not be advised to use these accounts.
Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk…