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This section provides Total Reward Statements (TRS) and Annual Benefit Statements (ABS) information about: promoting your local benefits the promotional tools that will be provided to you Add logos to TRS or ABS communications…

Members can increase their pension benefits in a number of ways.Additional PensionTo set up an Additional Pension, follow the instructions in the Additional Pension decision tree (PDF: 311KB).Added YearsRead the Added Years factsheet (PDF: 85.5KB)…

We work jointly with other public sector organisations to deliver a number of our services. By law, we need to let you know who is responsible for delivering different parts of the joint services. Such partners include: employers recruiting…

In early 2026, the NHSBSA will be migrating the Pensions Online (POL) system to the cloud as part of the Touch Admin upgrade.The current proposal includes approximately 1 week of downtime around the end of January 2026. During this downtime, the POL…

From 22 April 2025, Pensions Finance manage late payment charges for:  Pension Contributions  Capitalisation  Compensation   Final Pay Control (FPC)   You should use the following…

On 31 March 2025, it was announced by Karin Smyth that the Department of Health and Social Care has extended the RSS delivery deadlines. These new delivery deadlines can be found on our Making your decision about your NHS Pension benefits …

Due to the heightened demand for bulk redundancy Estimate requests, estimates should be requested if they form part of an employees’ redundancy package, including employees with Special Class Status. Estimates will only be processed once your…

View the Welsh version of the Overseas Healthcare Services privacy notice (PDF: 182KB).  The NHS Business Services Authority (NHSBSA) and the Department of Health and Social Care (DHSC) are jointly responsible for this service under a Joint…

Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions.Some prescribed items are always free, including contraceptives and medication given to hospital…

Contact us with queries on: Total Reward Statement (TRS)Annual Benefit Statement (ABS)ESRContact us using our online formOur online form is the easiest way to contact us.Choose the 'employer' option.Contact NHS PensionsOther ways to contact…